www.marrota.com for Travel & Tours services was registered under a UAE company called PHOENIQ FZE located in DSO Dubai Silicon Oasis as listed in "contact us" , this formally marked our entry into the travel industry.
Marrota armed with an initial staff of twelve (12), and its power is attributed to our unique value offerings and a dynamic, highly motivated and creative management team & staff.
Our management is responsible of running and operating Travelport products (Galileo and others) since the first day of 2009 and got many awards, and our experience enabled us to develop and maintain our own rich content website – www.marrota.com
The travel industry is a highly competitive industry. In order to fortify our position as a leader in this industry, Marrota Travel and Tours is keen on focusing in four strategic areas, namely:
To Keep Marrota financially healthy at all times.
Rendering superior service to customers that gain customer loyalty.
Maintaining a high-performing team.
Doing all of the above at the lowest cost .
To achieve the above four keys of strategy, we commit to adapt to the changing needs of business sectors and become a major player through:
MARROTA VISION :
To be the most sought after travel agency, providing services to all sectors of the business community and individuals.
To provide the valued services to business community and individuals in taking the right, and comfortable choice in addressing their requirements and travel needs.
To provide the simple, comprehensive, integer online tools to our clients to look and choose by themselves holistic travelling requirement from flight, hotels, cars, activities for corporates and leisure travelers.
To render services quickly and efficiently.
To provide a cost effective service.
To adapt to changing needs and become a major player major player through satisfying our clients of individuals and the business organization
Marrota is established to be B2B, B2C, B2B2C , always be driven and passionate about servicing the travel needs of corporates , companies, other travel agencies and individuals, integrity and dedication of our competent staff and business partners.
To apply honesty and transparency in all our dealings with clients and suppliers alike.
Marrota travel and tours, provides services within a 24 hour turnaround time by a highly skilled staff who have been trained to understand client needs and offer the best options available.
We wholesale and retail our packages and this gives us the cutting edge in terms of offering our clients the most competitive rates.
Our comprehensive online system www.marrota.com has enabled us to provide immediate, accurate, best rates, and a wide range of verities via connecting GDSs , direct connect with airlines, low cost carrier content, and most wholesalers of travel business.
We have partners with reputable tour operators in various destinations to offer the best rates for group and individual tour packages.
MICE (Meetings, Incentives, Conferences, and Exhibitions )
Tours (local & International)
Meet and Assist
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